THE VILLA

WERE ARE WE

APPARTAMENTS

RESTAURANT

PHOTOGALLERY

RESERVATION

FACILITIES

F.A.Q.

  F.A.Q

Sommario

  1. The prices are suitable for person or for apartment?
  2. Can we go to Arezzo center on foot ?
  3. How many people can  sojourn to Villa Rossi Mattei altogether?
  4. Are the owners present in the Relay?
  5. What happens if did we have to annul our booking?
  6. Are you serve the meals and the breakfasts?
  7. To our arrival, what things we find on the apartments?
  8. At what time the check-in and the check-out it is preview?
  9. And if I have necessity to wash some garment, as can I do?
  10. Its possible to rent an apartment for an only night? And for one weekend?
  11. To what distance they are the shops and at what time do they close?
  12. The swimming pool is always open?
  13. Its possible to find the shopping on our arrival?
  14. Is there the coffee machine in the apartments?
  15. Do we need to pay a deposit when we arrive? And a deposit to booking the apartment?

 The prices are suitable for person or for apartment?

The prices are indicated: Weekly to apartment, daily to person, for the normal number of occupants.

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Can we go to Arezzo center on foot ?

Yes it is possible to reach the City center on foot, in 10 minutes

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How many people can  sojourn to Villa Rossi Mattei altogether?

In total 30 people, considering places extra bed .

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Are the owners present in the Relay?

Yes the owners and the staff are present every day to soddisfy all your needs.

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What happens if did we have to annul our booking?

If the annulment has happened from 60 to 30 days before the arrival , the versed deposit (the 30% of the weekly lease )Will be held back. If the annulment has happened from 30 to 7 days before, the client it will pay the 40% of the weekly lease

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Are you serve the meals and the breakfasts?

Yes, every time you request (booking one day before end)

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To our arrival, what things we find on the apartments?

You will find, cloths bath, towels, napkin bidet, cloth swimming pool, laundry, napkin for kitchen, 1 roll of toilet paper

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At what time the check-in and the check-out it is preview?

Check-in: from15.00 to 19.00 P.m..
Check-out: before 10.00. A.m.

The schedules are not peremptory, if we have possibility you can stop for a longer time also, or-if arrived from far-we can also wait you in other schedule times.
 

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And if I have necessity to wash some garment, as can I do?

Every apartment  is supplied with washing machine , you have to purchase your own cleaning soap

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Its possible to rent an apartment for an only night? And for one weekend?

Villa Rossi Mattei , possibly prefers a least 2 nights stay , but Its possible to  sojourn just one day if we have the availability . The high season period, we rent for a minimum one week.

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To what distance they are the shops and at what time do they close?

They are found to a Distance of 1 km ; the supermarkets schedule are: continued from 8:00 to 20:30 o'clock

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The swimming pool is always open?

Yes, The swimming pool its always open , even in night time, except the winter period.

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Its possible to find the shopping on our arrival?

Yes, with the addition of a small extra cost (15 €)

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Is there the coffee machine in the apartments?

Yes, we supply fully furnished kitchen with coffee machine.

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Do we need to pay a deposit when we arrive? And a deposit to booking the apartment?

Yes, the deposit that will be returned to the departure is of 150€, the deposit is the 30% of the weekly lease paid troughs bank transfer.

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Relais di Arezzo Villa Rossi Mattei v. di Castelsecco 11 , 52100 Arezzo Italy. Holiday apartaments in Tuscany.  Tel. 0039-05751821115 - Fax 0039-05751821115   Mobile +39-3494675488 /3383934921                         mail: info@villarossimattei.com -lilianamasieri@hotmail.com